Williston Parks & Recreation District is seeking a Full-Time Deputy Facilities and Operations Director to help lead and oversee operations across our facilities!

If you are a strong leader with a passion for facility operations, customer service, and team development, this could be a great opportunity for you. Help ensure our facilities operate safely, efficiently, and effectively while supporting our mission of providing quality recreational opportunities for all. Learn more about the position and how to apply below.

Job Title: Deputy Facilities and Operations Director
Department: Williston Parks & Recreation District
Status: Exempt
Benefits: Standard District Benefits are provided
Starting Salary Range: $75,000–$85,000
Adjustments are determined annually by the Executive Director.
Supervisor: Facilities and Operations Director

Essential Job Duties:

• Provides leadership and operational oversight for assigned WPRD facilities through managers and supervisors, including Williston Water World and golf course clubhouse operations, while maintaining direct responsibility for overall operations of the Williston Area Recreation Center (WARC) and coordinating with the Facilities Operations Manager on operational needs at Raymond Family Community Center and Evolution Sports Complex.
• Supervises and provides direction and support to the Guest Services Manager, Aquatics Manager, Crosswinds Clubhouse Manager, Child Sitting Coordinator, and other assigned managers or supervisors.
• Coordinates facility scheduling, WPRD programs, user groups, memberships, rentals, events, staffing needs, and operational priorities for WARC and Williston Water World to promote effective facility utilization and operational efficiency.
• Provides oversight of Guest Services, memberships, Aquatics, Child Sitting, concessions, and other assigned customer-facing operations while allowing assigned managers and supervisors to direct daily operations within their areas.
• Supports district-wide Guest Services staffing and coordinates cross-facility service needs with the Guest Services Manager and other facility managers.
• Assists the Director of Facilities and Operations with budget preparation and monitors assigned revenue, expenses, purchasing, staffing, memberships, facility usage, and operational performance.
• Coordinates maintenance, repair, cleanliness, safety, security, and overall facility condition needs with the Facilities Maintenance Manager.
• Provides hands-on leadership during high-demand periods, major events, staffing challenges, significant incidents, emergencies, and other operational situations requiring management involvement.

The following statements are intended to describe the general nature and level of work to be performed by the individual within this classification. They are not to be considered an exhaustive or all-inclusive listing of the position’s duties and tasks, as they may change or be adjusted, as situations require.

Job Duties/Tasks:

• Manages the overall operations of WARC and oversees assigned operations at Williston Water World and the golf course clubhouse through responsible managers and supervisors, in accordance with priorities, policies, budgets, and operational standards established by the Facilities and Operations Director.
• Supervises, supports, and provides direction to the Guest Services Manager, Aquatics Manager, Crosswinds Clubhouse Manager, Child Sitting Coordinator, and other assigned managers or supervisors.
• Coordinates facility scheduling, facility support for WPRD programs, user groups, memberships, rentals, events, staffing needs, and operational priorities for WARC and Williston Water World.
• Provides oversight of Guest Services, memberships, Aquatics, Child Sitting, concessions, and other assigned customer-facing operations while supporting managers and supervisors in the daily operation of their assigned areas.
• Supports district-wide Guest Services staffing and coordinates cross-facility service needs with the Guest Services Manager and other facility managers.
• Addresses significant staff, patron, membership, user group, and facility concerns escalated by assigned managers or supervisors.
• Oversees WPRD concessions operations through the Guest Services Manager, including scheduling, user group agreements, payouts, financial controls, and operational requirements.
• Assists the Director of Facilities and Operations with budget preparation and monitors assigned revenue, expenses, purchasing, staffing, memberships, facility usage, and operational performance.
• Implements approved membership rates, rental pricing, policies, and procedures and provides recommendations for operational and service improvements.
• Ensures assigned managers, supervisors, and staff consistently implement WPRD policies, procedures, customer service standards, safety requirements, financial controls, and facility rules.
• Coordinates maintenance, repair, cleanliness, safety, security, and facility condition needs with the Facilities Maintenance Manager.
• Evaluates staffing, equipment, facility usage, procedures, and operational needs and provides recommendations to the Director of Facilities and Operations.
• Provides hands-on leadership and direction during high-demand periods, major events, staffing challenges, significant incidents, emergencies, and other situations requiring management involvement.
• Performs related duties as required or assigned by the Director of Facilities and Operations and/or Executive Director of Parks and Recreation.

Knowledge, Skills, and Abilities Required by Position:

• Knowledge of parks and recreation facility operations, customer service principles, and operational policies, procedures, and standards.
• Proficiency with computers, electronic communication systems, facility management software, and Microsoft Office applications.
• Strong leadership, customer service, interpersonal, verbal, and written communication skills.
• Ability to establish and maintain effective working relationships with employees, managers, patrons, user groups, coworkers, and the public.
• Strong organizational, problem-solving, decision-making, and attention-to-detail skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to analyze operational and financial information, identify needs, develop recommendations, and exercise sound judgment.
• Ability to work independently with limited supervision and provide effective leadership and direction to assigned managers and staff.

Supervisory Responsibilities:

• Supervises the Guest Services Manager, Aquatics Manager, Crosswinds Clubhouse Manager, Child Sitting Coordinator, and other assigned managers or supervisors, providing leadership, direction, performance management, and operational support.

Guidelines:

• Work follows Park District Policies and Procedures. These guidelines may require interpretation depending on operational demands or emerging issues.

Working Conditions:

• Work is performed primarily indoors at WARC and Williston Water World, with responsibilities requiring work at other WPRD facilities as operationally necessary.
• Work is performed in a fast-paced environment with frequent public contact, interruptions, programs, events, and changing operational needs.
• Work may involve standing, walking, bending, lifting, and tasks requiring manual dexterity.
• Required to work at least one weekend per month and additional evenings, weekends, holidays, or irregular hours as facility operations, events, and staffing needs require.

Minimum Qualifications:

• Bachelor’s degree from an accredited four-year college or university in recreation management, business administration, facility management, or a related field, or an equivalent combination of education and relevant experience.
• Previous management or supervisory experience with responsibility for directing employees, managers, or supervisors.
• Previous experience in recreation, facility operations, customer service, hospitality, or a related environment.
• Experience coordinating facility operations, staffing, programs, events, memberships, rentals, or other customer-facing services.
• Experience with budgeting, purchasing, revenue and expense monitoring, or other operational financial responsibilities.
• Experience addressing employee performance, customer concerns, operational issues, and other situations requiring management-level judgment and decision-making.
• Ability to work evenings, weekends, holidays, and irregular hours as required by facility operations, events, and staffing needs.
• Ability to lift at least 30 pounds and heavier loads with assistance.
• Current CPR certification or ability to obtain within six months of employment.
• Valid North Dakota driver’s license or ability to obtain within 30 days of employment.

Last Updated 11/02/2026

Questions before applying? Contact WPRD HR Director, Kate Cote

Please complete the form below to apply.